Frequently Asked Questions

The Compliance Engine charges the contractor $18 per type of system per site. For example, a warehouse with one sprinkler system pays $18 to upload one report, and a warehouse with 24 sprinkler systems pays $18 to upload its 24 reports. Contractors who upload a report 30 days after the inspection date will be assessed a $10 late fee. Contractors who upload a report 60 days after the inspection date will be assessed a $20 late fee.

Inspection reports can only be submitted by contractors registered with TCE. Access TCE Training site. On this site, you can request online training or reach The Compliance Engine directly by calling 630-413-9511 or emailing Support.

Register for Online Training Form

Unfortunately, business owners cannot submit inspection reports to TCE. In order to maintain the integrity of the system, it is necessary that only contractors submit inspection reports to TCE. Please note that contractors are required to also provide inspection reports to property owners, in addition to TCE.

Given is a list of fire inspection systems that need to be serviced routinely. The reports associated with the inspection, testing, and maintenance of these systems are required to be uploaded to The Compliance Engine.

• Clean Agent
• CO2
• Dry Chemical
• Fire Alarm
• Fire Pump - 1 Year
• Foam System
• Gas Detection Systems
• Hood Suppression System - 6 Months
• Private Fire Hydrants - 1 Year
• Private Fire Hydrants - 5 Year
• Smoke Control System - 1 Year
• Sprinkler System - 1 Year
• Sprinkler System - 5 Year
• Stand Pipe - 1 Year
• Stand Pipe - 5 Year

In an effort to stay proactive, The Compliance Engine automatically sends out renewal, deficiency, and overdue notices to keep business owners or property managers informed of the status of their fire protection systems. These automated notices are a requirement from CVFD, as we want all responsible parties informed when actions are required on their respective fire and life safety systems. If you would like to be added or taken off a property address, please email email to AOTT. TCE has records under property addresses and property business names. If you have several properties that you manage or are no longer responsible for within the Chino Valley, then please report said properties via email, so that we can update our records.

Fire Protection reports can no longer be submitted directly to the Chino Valley Fire District. Fire Protection reports are required to be uploaded to the Compliance Engine website by the contractor that performed the service. Contractors can submit their service reports to TCE by following the link:

• Register for Online Training Form

A report in an "Open" status means it has not been fully submitted and is not visible to the CVFD. Your contractor will need to access their "Open Reports" and click on the IRN number. Then the contractor will need to select "Submit to AHJ". There is an overnight billing process that will delay the status from changing from the "Open" status. If the status still remains open, then it is likely that the CVFD rejected the report or the contractor's form of payment was declined. Either way, the report will need to be reviewed and submitted by your contractor.

The contractor that performed the inspection, testing, or maintenance may observe issues and list them as deficiencies on your inspection report. This will result in a deficiency notice being sent to the responsible party and CVFD. Contact the contractor directly regarding deficiencies. It is acceptable for the repairs to be completed by a different contractor from the one that performed the initial inspection. After the deficiencies are corrected, a "deficiency repair" report needs to be uploaded to TCE by the contractor that corrected the deficiency.

An extension is dependent on the severity of the deficiency. Any deficiencies that impact the operation or activation of a fire protection system need to be corrected as soon as possible. A fine or citation may be issued by CVFD if the deficiency is not addressed promptly. Any extensions do need to be reviewed and approved by CVFD.

Please email the Fire Marshal to obtain a secure access code. This access code will allow you to log onto the Compliance Engine website and view any fire reports associated with your record.

The contractor that performs the work associated with the deficiency can repair the deficiency. If the repair company is not familiar with TCE, then they will need to first create an account, then submit the "deficiency repair" report. For issues regarding unresponsive contractors, see "What if my contractor refuses to upload the reports" below.

The number of records you have is related to how many fire protection systems are present. A record is created for each fire protection system for every building on a parcel. It is set up this way to track the servicing history for every fire protection system in Chino Valley.

CVFD will issue citations until the reports or deficiencies have been addressed. The citations will increase in cost if not addressed promptly, starting at $100 and increasing to $1,000 per non-compliant system.

If a contractor refuses to upload their reports, then please contact the Fire District at 909-902-5280, Option Number 2. The respective area fire inspector will obtain information from you and attempt to contact your contractor. If the contractor refuses to upload the reports after contact from the Fire District, a one-time exception will be granted.

The exception is a one-time change, and CVFD will recommend using a different contractor for future services. Prior to obtaining services, please make sure the company is willing to submit reports to TCE.

Failing to submit reports is a violation of the Chino Valley Fire District Fire Code. As a contractor, if your company is unwilling to submit reports to TCE, you should not be performing work in the Chino Valley. Failure to submit reports will result in possible citations for your customer.