What does the course consist of?
The online Part I course is designed to provide an alternative training delivery option for first-time or renewal training to non-healthcare professionals. It is presented in a self-paced online format, which students can access anytime. When the online portion (Part I) is completed, it is then followed by a hands-on skills practice session (Part 2) and skills test (Part 3) with an AHA Instructor. The participant will earn a course completion card.

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1. What does the course consist of?
2. What is the course format?
3. Who is the intended audience?
4. How long does it take to complete?
5. Is a skills session and/or test required?
6. How long after the completion of the online program does a student have to complete the skills session and test?
7. Can a student log in and out of the course?
8. Can course material be accessed after the online portion is completed?
9. What should I do if my checkpoints won’t check off?
10. How do I get a receipt for my purchase?
11. Does the program require special computer or support software?
12. Who should be contacted if there are problems with the online course?