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Chino Valley Fire District
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SB 272 Catalog of Enterprise Systems

What is SB 272?

SB 272 requires local agencies (excluding school districts) to create catalogs of all enterprise systems that store information about the public, and to post this catalog on their websites, if they have websites. If they do not have a website, they are required to publish the catalog in a way that can be provided to anyone who asks. This law applies to all California special districts, cities and counties, and compliance is required by July 1, 2016.

Governor Brown approved SB 272 in October 2015, adding section 6270.5 to the California Public Records Act (the “Act,” Government Code Sections 6250-6276.48). Because it was added to the Public Records Act, local agencies will not be able to seek reimbursement from the State for costs associated with compliance.

What is covered by SB 272?

Section 6270.5 defines an enterprise system as a software application or computer system that collects, stores, exchanges, and analyzes information that the agency uses that is:
  1. a multidepartmental system or system that contains information collected about the public and
  2. a system of record
A system of record means a system that serves as an original source of data within an agency. 

SB 272 requires local agencies to create a catalog of multidepartmental systems or systems containing information about the public that store original records and post the catalog on their agency website.

What is required in the catalog?

For each enterprise system included in the catalog list, agencies must disclose:
  • Current system vendor
  • Current system product
  • The purpose of the system
  • What kind of data is stored in it
  • The department that serves as the system's primary custodian
  • How frequently system data is collected
  • How frequently system data is updated
For the full text of the bill, see

SB 272 Catalog of Enterprise Systems - Updated 7/05/2017
 Vendor  Product  Purpose  Data Category  Custodian  Collection Frequency  Update Frequency
 Adobe  Adobe Pro  Fillable Forms  Document Management  District Wide  As Needed  As Needed
 ESRI  ArcGIS  GIS Software  GIS  IT and Community Risk  Reduction  As Needed  As Needed
 Civic Plus  Civic Plus  District Website  Website  IT, Clerks, Community Risk  Reduction  As Needed  As Needed
 Tyler Tech  New World Systems  District Wide ERP System  ERP System  District Wide  As Needed  As Needed
 Kayako  Kayako Case   Repair Ticketing System  Customer Information System  IT, Support Services  Daily  As Needed
 Laserfiche  Laserfiche  Document Management  Document Management  IT, Clerks, Community Risk Reduction  As Needed  As Needed
 Microsoft  Exchange  Email  Email System  IT  Daily  As Needed
 Kronos  Telestaff  Workforce Management  Customer Information System  District Wide  Daily  As Needed
 NeoGov  Applicant Tracking  Online Appication System  Applicant Tracking  Human Resources  Daily  As Needed
 Novus  Novus Agenda  Agenda Management  Agenda Management  Clerks  Monthly  As Needed
 Operative IQ  Inventory/Asset  Inventory and Assets  Customer Information System  Finance  As Needed  As Needed

What is excluded?

Enterprise systems do not include cybersecurity systems, infrastructure and mechanical control systems, or information that would reveal vulnerabilities to, or otherwise increase the potential for an attack on, a public agency's IT system.
Additionally, section 6270.5 does not automatically require disclosure of the specific records that the IT systems collect, store, exchange or analyze, however, the Act's other provisions pertaining to disclosure of such records still apply.